Frequently Asked Questions (FAQs)

Helpful links and frequently asked questions. Find quick answers to your questions about solar energy, solar panels, solar kits and renewable energy products at, use these help topics to learn more about ordering, returns, shipping and using this site.

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How do I change the quantity or cancel an item in an order?

How can I track my order?

My order never arrived.

I'm missing an item in my show.

My product is missing parts.

When will my back order arrive?

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